Frequently asked questions
FAQ
Below you can find answers to frequently asked questions.
What is Megazone?
Megazone is fun, futuristic and exciting indoor laser tag activity that is suitable for everyone.
Players are equipped with high-tech vests and harmless, yet awesome laser guns. The game arena is hazy maze that is lit with UV-lights where players gathers points by tagging other players’ vests with their guns lazer beams and by destroying the other team’s bases. The atmosphere is raised by hovering smoke, laser beams that pierce the darkness and background music to get you in the mood for battle.
General questions
General questions about Megazone laser game
Q: I have migraine/epilepsy, can I participate in the game?
A: We don’t recommend participating in the game if flickering lights expose you to a migraine or an epileptic seizure. Flickering lights of game vests may irritate you and cause a migraine attack or sudden epileptic seizure.
Q: I have a pacemaker, can I participate in the game?
A: Playing is possible but only at your own risk. Magnets (very small) that are located on the game vests may cause disorders to your pacemaker. There is no clinical research of the impact and there are no known disorders that we would’ve heard of. Always discuss with your doctor before participating in the game with pacemaker.
Q: Can I participate in the game with wheelchair?
A: Yes, a wheelchair does not prevent you from participating in the game. However, the game arena is not completely unobstructed. There are ramps and reliefs in the game arena that might cause problems for people with reduced mobility. You can bring a personal assistant with you free of charge.
Q: I can only use one hand, can I play?
A: Yes, you can. We can change the settings of your gun so that it can be used with one hand. You must let the staff know about the situation.
Q: I’m pregnant, is the game safe for me?
A: Megazone is as safe as any other sport that pregnant mom can do. Laser beam does not cause any damage neither for the mom nor the baby.
Q: Does the game suit children?
A: Yes, it does! Our recommended age limit is 7 years but even younger players are welcome with their parents or other escort. Megazone is an active indoor experience that is good for the development of children. All the vests are one size fits all. The vests can be adjusted by using the bands on the sides to fit even the smallest children. There are flashing lights and loud noises that might frighten some of the smallest players.
Q: How are the teams formed? Can I come and play if I am alone?
A: There can also be other players participating in the same game. The teams are formed by our professional game operators to make the games fun and fair for all parties. We might have to split the birthday groups apart in order to meet these values. We always welcome wishes concerning the team distribution, but the game operators have the final say in the matter. You can always join open games even if you are alone. You will be assigned a team by the game operators.
Q: Do you have dressing rooms and showers? Where can I change my clothes before and after the games?
A: Megazone has small dressing rooms for changing clothes before and after the games. The Sports Center also has its own dressing rooms with showers.
Frequently asked about birthday parties
Answers to frequently asked questions about birthday parties
Q: Can the catering be in between or before the games? Why is the catering always at the end?
A: Catering is served after all of the games have been played because Megazone is an active game. According to our own experience eating with a full stomach full of sweets can easily cause nauseousness.
Q: When do the parties begin and end? When can we use the party room?
A: All participants must arrive and in Megazone 15 minutes before the first game (games start every half an hour) for check-in, going through the party schedule and preparing for the game.
You will receive the party room 15 minutes before the last game ends for final preparations. After the game has ended, you have 45 minutes in the party room before the party ends.
EXAMPLE SCHEDULE FOR THE MAXI BIRTHDAY PARTY (TOTAL DURATION 2 HOURS)
13:15 Arriving and check in at Megazone
13:20 Instruction video in English and preparing for the games
13:25 Instruction video in Finnish and preparing for the games
13:30-14:30 Open games in Megazone 2×22 minutes
14:15-15:15 Party Room with catering
15:15 The party ends
Q: Can I bring my own cake or other snacks?
A: Absolutely! Our catering menus include plenty of snacks, but you are welcome to bring in for example your own cake. We will set extra plates and spoons upon request. You may also bring completely your own catering and just book the party room.
Q: Can parents join the game?
A: We have limited capacity so everyone needs to have book their own spot. You may book a different number of game spots and catering, if one or more guardians wants to join the game but does not necessarily need the snacks.
Q: How are the teams selected? Can the birthday group be in the same team?
A: The teams are selected by our game operators from all the participants. We might have to divide the birthday groups in to smaller parts to make the games fun and fair for all participants. No one will ever have to play alone and you may of course express wishes regarding the teams!
Q: Can I change the number of participants after reservation?
A: We recommend starting by booking enough spots for everyone including the birthday hero. You can make changes to the number of participants online until 3 days (72 hours) before the event. Please notice that increasing the number of participants is possible only if there are free spots left in the game. Final cancellations due to children suddenly getting sick can be made the day before the party by contacting our customer service.
Q: What to do if the birthday hero gets sick?
A: The reservation can be cancelled free of charge 7 days before the birthday party. If the birthday hero gets sick less than a week before the party, the reservation can be moved once free of charge. After moving the reservation cannot be cancelled free of charge anymore despite being more than 7 days away.